Required Technical Skill Set :
Expertise in Pre and post payroll preferably in an outsourcing environment, with proven Delivery experience.
The role will be responsible to manage payroll admin ops for multiple regions like UK, US, APAC etc.
Must Have Skills :
Proficient in pre and post payroll, joining the dots with upstream/downstream processes and payroll platforms
Technical Expertise: Proficiency in global payroll systems and ERP platforms (SAP, Workday, ADP), Ticketing tools (SNOW preferable)
7-year client facing experience - service-oriented mindset, equipped to manage and respond to stakeholder requirements
- Experience in root cause analysis, driving continuous improvements & transformation
- At least 5 years experience in Team management.
Excellent English language skills, both verbal and written
Analytical bent of mind, solution oriented approach
Good to Have :
Employee Data Management/HR Admin experience
Responsibility:
- Service Delivery: Lead, mentor and develop high performing team & foster a culture of accuracy, accountability and continuous improvement Ensure the team delivers green SLAs and KPIs every month.
- Continuous Improvements: Both proactive and reactive. Identify and implement process improvements to enhance efficiency, accuracy and scalability. Capability to convert root causes into actionable tasks.
- System & Process Optimization: Manage global payroll platforms (e.g., ADP, Workday, SAP), drive automation, and integrate systems with HRIS tools.
- End-to-End Payroll Admin Management: Oversee payroll processing for multiple countries, including salary calculations, deductions, and statutory contributions.
- Compliance & Risk Management: Ensure adherence to global tax laws, labor regulations, GDPR, and other data privacy standards; develop and maintain robust procedures and additional internal controls.
- QC/Audit & Reporting: Conduct payroll audits, prepare compliance reports, and support internal/external audit processes.
- Team Leadership: Lead and mentor a global payroll team, ensuring high performance and continuous development.
- Stakeholder Engagement: Collaboration with multiple stakeholders to ensure seamless integration, SLA compliance, and effective communication of milestones, risks and outcome
