Company Description
Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.
Job Description
Financial
- Identify optimal, cost effective use of the resources and educate the team on the same.
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Maintain and update corporate database, entering guest bookings to ensure guest information / records are kept up to date and accurate for future events.
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Assist in the development of occupancy forecasts for the annual budget.
Operational
- Ensure that team refers to guest history before creating a Guest folio to follow special instruction in case of regular and VIP Guests.
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Oversee and audit the standards and operations of the reservations department.
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Ensure the accurate positioning of the hotel in terms of occupancy and rooms availability
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Oversee revenue management and distribution strategy of the hotel and manage day to day yield operations. Ensure calculative overbooking.
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Give discounts and corporate rates, as per the company’s policy.
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Supervise and delegate work to reservation associate
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Handle additional responsibilities as and when delegated by the Management.
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Ensure web site booking process is maintained up-to-date and functional.
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Create and maintain a 13 month rolling demand calendar.
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Analyse overall monthly hotel performance and provide summary report with recommendations to improve long term strategies.
Business plan /Analysis
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Plan & prepare forecasts on a timely basis for review.
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Plan & prepare monthly reports, forecasts and other relevant reports.
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Ensure that the various monthly statistical reports are generated and assist in the development of occupancy forecasts for the annual budget
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Responsible for best practice standards to include: competitor analysis; environmental scanning; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts
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Prepare outline for and support the annual revenue budget process.
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Daily pick-up analysis, strategy adjustments and reporting.
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Perform competitive benchmark studies and follow market trends.
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Create and develop pricing strategies in conjunction with the individuality of each hotel.
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Reduce the cost of distribution by finding new less expensive means of delivering business
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Ensure that all room’s statistics reports, Report of Operations, and any other related reports are accurate and consistent.
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Maintains daily communication with revenue management and front office.
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Capacity to read situation, understand environments and respond accordingly
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Able to develop relationships with 3rd parties and the hotel teams.
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Performs functions of the Reservations Sales Agent & Revenue Analyst when needed.
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Attends property Staff meetings, and other property specific meetings as requested by the Director of Revenue.
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Contribute to the development of the revenue plan.
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Ensures that property sales strategies are followed
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Maintain an organized and clean work area and hotel environment.
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Ensures that all revenue management related systems are maintained.
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Ensure that the team has been trained for all safety provisions.
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High level of motivation, determination and commitment.
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Sound ability and knowledge to develop standards of operations and strategic processes
Qualifications
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Bachelor’s Degree in Hotel Management or equivalent
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Minimum 6 years similar experience
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Excellent reading, writing and oral proficiency in English language
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Proficient in MS Excel, Word, & PowerPoint
Additional Information
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WHAT IS IN IT FOR YOU:
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Come As You Are
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Work With Purpose
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Grow, Learn and Enjoy
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Explore Limitless Possibilities
