1. Rulestream Application Support & Development
- Troubleshoot issues and perform small development tasks in Rulestream (e.g. rule updates, model adjustments).
- Make minor configuration and logic changes as needed.
- Maintain web components for smooth and secure access.
2. Database Management (SQL Server)
- Monitor health and performance of Rulestream-related databases.
- Ensure regular backups and support data recovery.
- Perform routine maintenance activities.
3. System Monitoring & Reporting
- Monitor application and database systems using relevant tools.
- Prepare periodic health and usage reports.
- Identify and act on potential risks or failures.
4. Security & Coordination
- Coordinate with infra and security teams for connectivity and access setup.
- Ensure secure configuration of applications and databases.
- Support compliance with security and access policies.
5. Documentation & Collaboration
- Maintain documentation for Rulestream setups and processes.
- Collaborate with internal and customer teams for issue resolution.
- Suggest improvements based on feedback and recurring issues.
Note: There will be a mandatory two years of service agreement.
