Job Description:
- Scholartude Web Education is looking for a confident and enthusiastic Telecaller to connect with prospective students and parents and promote our academic programs.
- As a Telecaller, you will be the primary voice of the organization — responsible for sharing course information, generating interest, and supporting the admissions process.
- The ideal candidate should have strong communication skills, a positive attitude, and the ability to convert inquiries into follow-ups and admissions.
Job Responsibilities:
1. Outbound & Inbound Calling
- Make outbound calls to prospective students/parents from provided lead lists.
- Respond to incoming inquiries and assist callers with program-related information.
- Follow approved calling scripts while maintaining a friendly and conversational tone.
2. Lead Generation & Follow-Up
- Generate new leads through cold calling and regular follow-ups.
- Update lead status and maintain follow-up schedules consistently.
- Schedule appointments or counseling sessions for the admissions team.
3. Information Provider
- Clearly explain Scholartude’s courses, features, fee structure, schedules, and benefits.
- Address frequently asked questions and handle basic objections professionally.
- Redirect complex or technical queries to the appropriate department (Admissions/Counseling).
4. Documentation & Reporting
- Maintain accurate records of calls, responses, and next action steps in CRM or Excel sheets.
- Prepare daily and weekly call reports and submit them to the supervisor.
5. Targets & Performance
- Achieve daily calling targets and lead conversion goals.
- Contribute to team targets and overall admission growth.
- Maintain quality communication standards while meeting performance expectations.
Required Skills & Qualifications:
- Good verbal communication skills in Hindi/English (regional language is a plus).
- Basic computer knowledge (Excel, CRM, data entry).
- Confident, persuasive, and positive personality.
- Ability to handle objections and rejection professionally.
- Target-oriented and disciplined approach toward work.
- Prior telecalling or sales experience preferred but not mandatory.
Perks & Benefits:
- Fixed salary with performance-based incentives.
- Monthly bonus for target achievement.
- Friendly and supportive work environment.
- Growth opportunities in Admissions / Sales / Counseling roles.
- Training provided for communication and product knowledge.
- Paid leaves and festival holidays as per company policy.
Job Types: Full-time, Permanent, Fresher
Pay: ₹150,000.00 - ₹250,000.00 per year
Work Location: In person
