Job Title: Sales Executive cum Interview Preparation Officer
Location: Mohali / Chandigarh
Employment Type: Full-Time
Job Summary:
We are looking for a Telecaller cum Interview Preparation Officer to support students and visa applicants throughout their application journey. The candidate will be responsible for follow-up calls, client engagement, interview preparation, and ensuring applicants are well-prepared for university and visa interviews.
Key Responsibilities:
- Conduct follow-up calls with prospective students and immigration clients.
- Schedule counselling sessions and maintain client records.
- Guide applicants regarding interview requirements and expectations.
- Conduct mock interviews for student visas, visitor visas, and dependent visas.
- Evaluate candidates' communication skills and identify improvement areas.
- Assist applicants in preparing answers for common visa and university interview questions.
- Maintain regular communication with clients until case completion.
- Coordinate with counsellors, documentation teams, and visa officers.
- Track interview outcomes and provide feedback to applicants.
- Ensure high levels of client satisfaction and engagement.
Requirements:
- Bachelor's degree in any discipline.
- 1-3 years of experience in telecalling, counselling, customer service, or immigration.
- Excellent English communication and interpersonal skills.
- Confidence in conducting mock interviews and coaching clients.
- Strong follow-up and relationship management skills.
- Basic knowledge of study visas and immigration processes is preferred.
Preferred:
- Experience in overseas education, immigration, or visa consultancy.
- Knowledge of Australia, New Zealand, Canada, UK, or USA student visa processes.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
