Job Responsibilities:
1. Cash Handling & Billing:
Collect cash, card, UPI, and other payments from patients/attendants
Generate and process hospital bills (OPD/IPD/emergency)
Handle advance deposits and refunds
Maintain daily cash records and ensure accuracy
Prepare and submit daily cash reports to accounts department
2. Bill Settlement:
Process final bill settlements for cash and corporate patients
Coordinate with TPA/insurance desk for corporate billing
Verify bills, discounts, approvals, and documentation before settlement
Ensure compliance with hospital billing policies
3. Night Telephone Operations:
Handle incoming and outgoing calls during night shift
Transfer calls to concerned departments/doctors
Provide correct information regarding hospital services, admissions, and emergencies
Maintain call logs and records
4. Patient Support & Coordination:
Assist patients/relatives regarding billing queries
Coordinate with nursing stations, doctors, and departments for smooth service
Handle emergency communication efficiently
5. Compliance & Documentation
Follow NABH standards and hospital protocols
Maintain confidentiality of patient and financial data
Ensure proper documentation and record keeping
Key Skills Required:
Good communication skills (Bengali, Hindi, English preferred)
Basic accounting knowledge
Computer proficiency
Ability to work in night shifts and handle pressure
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
Work Location: In person
