We have urgent opening for the post of customer support and MIS Work.
Your tasks:
- Provide step-by-step guidance to customers to resolve issues or navigate products or services.
- Respond to customer inquiries through various communication channels, including phone, email and live chat.
- Address customer feedback and concerns with empathy and professionalism.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Handle a high volume of customer contacts while maintaining quality service.
- Identify common customer issues and suggest improvements to enhance the customer experience.
- Keep accurate records of customer interactions using our customer support software.
- Contribute to the development of customer support materials and resources at the firm.
*Strong knowledge of Ms excel, PPT and word
Immediate joiner, interested candidate pl share your cv
on the mail id and contact hr Geeta Mahant
7827404132
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Work Location: In person
