Job Description – Travel Consultant (Canada Market)
Position: Travel Consultant – Canada Market
Location: Phase 8A, Mohali
Experience: Minimum 1 Year
Shift: Rotational Shifts
About the Role
We are looking for a dynamic and customer-focused Travel Consultant with a minimum of 1 year of experience in the Canadian travel market. The ideal candidate should have hands-on expertise in Amadeus GDS, excellent communication skills, and a passion for delivering exceptional travel solutions to customers.
Key Responsibilities
- Handle inbound and outbound travel inquiries for the Canadian market.
- Assist customers with domestic and international flight bookings, itinerary planning, fare quotations, ticketing, cancellations, refunds, and rebookings.
- Use Amadeus GDS to search, reserve, modify, and issue airline tickets.
- Provide customers with the best travel options based on their preferences and budget.
- Ensure accurate booking documentation while maintaining high service standards.
- Resolve customer concerns professionally and efficiently.
- Stay updated with airline policies, fare rules, and travel regulations.
- Achieve individual sales and customer satisfaction targets.
Requirements
- Minimum 1 year of experience in the Canadian Travel Market.
- Strong hands-on experience with Amadeus GDS (mandatory).
- Excellent communication and customer service skills.
- Strong problem-solving and sales abilities.
- Ability to work in rotational shifts.
- Graduation in any discipline is preferred.
What We Offer
- Competitive salary with attractive performance incentives.
- Cab facility.
- Career growth and learning opportunities.
- Supportive and collaborative work environment.
- Opportunity to work with an experienced and dynamic team.
Pay: ₹15,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
