Job Description – Academic Assistant
Role Overview
We are looking for a proactive and student-focused Academic Assistant to support academic operations and enhance the student learning experience. The role involves handling student queries, coordinating academic communication, monitoring student engagement, and providing general academic support.
Key Responsibilities
Address student queries and concerns promptly and professionally.
Provide guidance on academic matters, course-related information, and issue resolution.
Maintain effective communication with students to ensure a smooth academic experience.
Attendance Monitoring & Follow-up
- Track students with continuous absenteeism.
Follow up with students, parents/guardians, and internal teams to identify concerns affecting attendance.
Support initiatives aimed at improving student participation and engagement.
Regularly share timetables, academic announcements, schedules, and important updates within student groups and communities.
Ensure timely, accurate, and clear communication through designated platforms.
- Student Support & Mentoring
Provide general mentoring and guidance to students.
Support students’ academic progress and overall development.
Foster a positive, supportive, and engaging learning environment.
- Feedback Collection & Reporting
Collect and document student feedback regarding academic experience, teaching quality, and satisfaction levels.
Coordinate with faculty and administration to communicate feedback and support improvement initiatives.
Qualifications & Skills
- Bachelor’s degree in Education, Psychology, Administration, or a related field (preferred).
- Strong verbal and written communication skills.
- Good interpersonal, organizational, and multitasking abilities.
- Proficiency in MS Office, academic software, and communication platforms.
- Prior experience in an educational institution or academic support role is preferred.
Key Competencies
- Strong student relationship management skills
- Problem-solving and coordination abilities
- Attention to detail and time management
- Professional, empathetic, and student-centric approach
- Ability to work collaboratively in a team environment
Pay: ₹16,000.00 - ₹17,000.00 per month
Work Location: In person
