Customer Support: Answer incoming calls and manage outbound calls in a timely, professional manner.Issue Resolution: Identify customer needs, research issues, and provide accurate solutions or alternatives.Data Management: Update and maintain accurate customer records in the CRM or call center database.Sales & Up-selling: Recognize opportunities to upsell products or services and explain new features.Feedback Collection: Gather customer feedback and process special requests or refunds.
Pay: ₹18,524.06 - ₹43,926.07 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
