VuNet is a pioneer in Business Journey Observability, leveraging Big Data and Machine Learning to transform digital experiences across the financial services. Our deep-tech platform provides end-to-end visibility into customer journeys — empowering proactive issue resolution, operational resilience, and superior user satisfaction.
If you’ve ever used instant payment systems like UPI, chances are you’ve already experienced the power of our platform — we monitor over 28 billion digital transactions monthly (that’s equal to watching 3 years of tik-tok videos), touching 300 million users with leading banks and financial institutions.
VuNet is Series B funded, part of NASSCOM DeepTech Club, awarded NASSCOM’s AI Gamechanger, recognized in Forbes DGEMS 200 and by several global analysts including Gartner, Omdia.
We’re building a new category of observability purpose-built for complex digital journeys — across payments, lending, core banking and more — already powering some of the largest banks in India and MEA.
We are looking for an HR Operations Specialist to manage and execute day-to-day HR operations while ensuring a seamless employee experience, accurate HR data, statutory compliance, and timely delivery of HR processes.
The role will work closely with employees, managers, Finance, IT, Administration, vendors, and other stakeholders to ensure smooth execution of employee lifecycle processes. The ideal candidate should be detail-oriented, process-driven, responsive, and comfortable managing multiple HR operations simultaneously.
Are you excited to be a part of VuNet's trailblazing team? Join VuNet and make a difference
- Manage end-to-end employee lifecycle processes including onboarding, employee documentation, transfers, confirmations, and exits.
- Ensure joining formalities, documentation, background verification, and HR system updates are completed within defined SLAs.
- Maintain accurate and updated employee master data and personnel records.
- Coordinate with IT and relevant stakeholders to ensure system and access readiness on the employee’s date of joining.
- Ensure timely completion of exit formalities, clearance, documentation, and HR-related separation activities.
- Coordinate monthly payroll inputs and ensure accurate and timely submission within payroll cut-off timelines.
- Validate attendance, leave, loss of pay, new joiner, exit, salary revision, and other payroll-related inputs.
- Coordinate with Finance/payroll vendors to resolve payroll discrepancies and employee queries.
- Support compensation-related activities including salary revisions, arrears, reimbursements, and other employee compensation processes.
- Maintain confidentiality and accuracy of payroll and compensation data.
- Support HR statutory compliance activities and ensure required records are maintained accurately.
- Coordinate compliance requirements related to POSH, Form D, LWF, and other applicable statutory requirements.
- Maintain statutory registers, records, declarations, and supporting documentation for audit readiness.
- Coordinate with external consultants/vendors for statutory compliance requirements and resolution of queries.
- Support internal and external HR audits and ensure timely closure of audit observations.
- Maintain accurate employee information in the HRIS/HRMS and ensure timely updates for employee movements and changes.
- Prepare and publish periodic HR MIS, dashboards, headcount reports, and management reports.
- Maintain HR trackers, employee records, MOMs, and operational reports with high accuracy.
- Ensure HR data confidentiality, access control, and appropriate handling of sensitive employee information.
- Support HRIS enhancements, system upgrades, testing, and implementation of new HR processes/modules. Identify data inconsistencies and ensure timely correction
- Act as a point of contact for employees on HR operational queries related to policies, payroll, attendance, leave, benefits, HR processes, and documentation.
- Resolve employee queries within defined SLAs and maintain proper query tracking.
- Provide clear, accurate, and consistent guidance on HR policies and processes.
- Identify recurring employee concerns and recommend improvements to HR processes.
- Maintain a professional and service-oriented approach while handling employee interactions.
- Support planning and execution of the annual/monthly employee engagement calendar.
- Conduct new-joiner pulse checks and coordinate periodic employee feedback initiatives
- Coordinate monthly celebrations, employee activities, team engagement initiatives, and cross-functional events.
- Work with employee engagement SPOCs to plan and execute activities effectively.
- Track participation, feedback, and outcomes of engagement initiatives.
- Support initiatives focused on employee connect, collaboration, and workplace culture.
- Support campus and fresher hiring activities including coordination with colleges, candidates, interview panels, and internal stakeholders.
- Provide recruitment coordination support for lateral hiring across functions.
- Schedule interviews, coordinate feedback, maintain recruitment trackers, and ensure timely candidate communication.
- Coordinate with hiring managers and interview panels to ensure smooth movement of candidates through the hiring process.
- Support recruitment documentation, offer coordination, and pre-joining activities.
- Contribute to improving candidate experience and hiring turnaround time.
- Identify gaps and inefficiencies in existing HR processes and recommend practical improvements.
- Develop, review, and maintain HR SOPs, process documents, checklists, and operational guidelines
- Support automation and digitization initiatives to reduce manual effort and improve turnaround time.
- Ensure adherence to defined HR processes and controls.
- Support periodic process reviews and implementation of corrective actions arising from audits or operational reviews.
- Coordinate procurement of supplies required for employee engagement activities and internal events.
- Manage procurement and distribution of office stationery and HR-related supplies.
- Raise and track purchase orders/requests and ensure timely delivery of required items.
- Coordinate with vendors and monitor service quality, cost, timelines, renewals, and payments.
- Maintain vendor records and support periodic vendor performance reviews.
- Coordinate procurement of e-stamp/e-stamp-related documentation and agreements through relevant banking/vendor channels.
- Maintain appropriate documentation for administrative purchases and vendor transactions.
- Strong understanding of HR Operations and Employee Lifecycle Management
- Good knowledge of Payroll, Attendance & Leave Administration
- Working knowledge of HR statutory compliance
- Experience with HRMS/HRIS and HR data management
- Strong MIS and Excel/Google Sheets skills
- Good stakeholder and employee management skills
- Strong attention to detail and data accuracy
- Good written and verbal communication
- Ability to manage confidential employee information
- Strong coordination and follow-up skills
- Process-oriented and solution-focused approach
- Ability to manage multiple priorities and meet deadlines
- Good understanding of employee engagement and HR processes
- 6 Months - 3 years of experience in HR Operations, HR Generalist, HR Shared Services, or a similar role.
- Experience working in a technology/product/SaaS organization will be an advantage.
- Hands-on experience with an HRMS/HRIS, payroll coordination, employee lifecycle processes, and HR MIS.
- Exposure to statutory compliance, employee engagement, recruitment coordination, and administration is preferred.
- Timely and accurate employee lifecycle execution
- Payroll input accuracy and adherence to payroll cut-offs
- Statutory compliance and audit readiness
- HRIS/data accuracy and timely MIS reporting
- Employee query resolution within defined SLAs
- Successful execution of engagement initiatives
- Recruitment coordination and hiring turnaround
- SOP/process improvements and reduction in manual effort
This role offers an opportunity to work across HR Operations, Employee Experience, HRIS, Compliance, Talent Acquisition, Engagement, and Administration, providing broad exposure to the complete HR function in a growing organization.
At VuNet, we’re building a world-class observability platform, proudly Made in India — and we're just getting started.
We’re a team of passionate problem-solvers who love tackling complex challenges. We learn fast, adapt quickly, and stay curious — especially when it comes to exploring and staying ahead of the curve with emerging technologies like Gen AI.
More than just a tech company, VuNet is a place where collaboration, learning, and innovation are part of everyday life. We believe in working together, taking ownership, and growing as a team.
If you’re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team — you’ll feel right at home at VuNet.
- Health insurance coverage for you, your parents, and dependents.
- Mental wellness and 1:1 counselling support.
- A learning culture that promotes growth, innovation, and ownership.
- Transparent, Inclusive, and high-trust workplace culture.
- New Gen AI and integrated Technology workspace.
- Supportive career development programs to expand your skills and enhance expertise with various training programs.
