Role Summary
We are seeking a detail-oriented Data Analyst to join our team. In this role, you will transform raw data into actionable insights, supporting day-to-day data operations and executive reporting. You will query relational databases, build dynamic dashboards, and perform ad-hoc analyses to answer critical business questions.
Key Responsibilities
- Database Management & SQL:
Write, run, and optimize SQL queries to extract, aggregate, and clean data from relational databases.
Design and maintain interactive Power BI dashboards to track key performance indicators (KPIs) and operational metrics.
Analyze operational datasets - including call logs, messaging interaction volumes - to ensure accurate reporting and track usage trends.
Conduct quick, data-driven deep dives using Advanced Excel (PivotTables, Power Query, complex formulas) to resolve immediate operational queries.
- Data Quality & Collaboration:
Validate data accuracy before publishing reports and collaborate with team members to translate business requirements into technical data solutions.
Required Skills & Qualifications
- Experience: 0 to 2 years in a data analyst or business intelligence role (or freshers with strong technical project).
- SQL: Proficiency in writing queries using joins, aggregations, conditional logic, and subqueries/window functions.
- Power BI: Hands-on experience building reports, managing relationships in data models, and writing basic DAX measures.
- Excel: Advanced proficiency in Excel (XLOOKUP/INDEX MATCH, PivotTables, formatting, data manipulation).
- Problem-Solving: Strong analytical mindset with a high attention to detail.
