- Counselors Acts as an interpreter & extension of the doctors Advices decision, suggestion for the diagnosis made for a surgical procedure or intervention.
- Should have good medical knowledge of various ophthalmic conditions & procedures.
- Should use exceptional skills to explain the doctor’s diagnosis & treatment assess patient’s economical status affordability & comply with shifting needs.
- Responsible to convince the advantage positively on the suggested procedure & fix appointments to carry out the same on behalf of the doctor.
- Ensure to be warm, friendly accommodative with all patients & Visitors.
- Provide information, suggest alternative means, explain cost effectiveness, short term, long term advantages & disadvantages & flow along with the need of the patients.
- Should be able to convince all references by the consultant doctor for suggestive procedure.
- Counselor forms an integral part of medical decisions made by doctors. Hence will be a extended mouth piece of the doctors.
- Bringing clarity in all queries, convience patients on the requirement & be accommodative in their demand.
- Ensure to achieve 100% conversions with all referral sent by doctors.
- Assess patient’s health parameters history & demographic features, socio-economical background & be judgmental in quick decision making.
- Help patients to decide chose the best option available to their liking.
- Get information on payment e.g.: Cash, Credit card, Insurance.
- Assist to fix appointments for all surgical procures.
- Always be proactive & patient friendly & maintain good report & relation with referring doctor’s patients & visitors.
- Ensures to capture the amount to be paid the type of payment, date of surgery.
- Co-ordinate to communicate effectively with consultant doctors, paramedical & administrative personnel/staff with high degree of inter personnel skills.
- Ensures to come in Uniform & be presentable.
- Handle all enquires coming through the helpline. Reply appropriately document the same & make follow ups regularly for effective results.
- Use admission slips, health assessment forms & billing & discharge forms to every patient duly attested & proposed for admission.
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
