Company Description
Vistarak Group is a real estate company based in Jaipur. We are committed to delivering quality and excellent real estate spaces, ensuring customer satisfaction. Our goal is to build happy communities and provide developed residential townships that meet the needs and desires of our clients. We also prioritize environmental management and safety standards in our projects.
Role Description
1. Collection Performance: Achieving collection targets and objectives set by the seniors, such as reducing outstanding fund, improving collection rates, minimizing defaults
2. Delayed Fund Recovery: Overseeing negotiations and settlements with late paying customers, establishing repayment plans, and working to recover outstanding funds
3. Availability Management: Monitor day-to-day availability, including, providing availability on respective platforms for hold/booking, and release to ensure timely
4. Associates and Customer Service: Ensuring effective and respectful communication with associates and customers, providing assistance, addressing inquiries or concerns
5. Relationship Management: Building and maintaining strong relationships with associates, customers, and internal departments to foster collaboration and maintain positive associates and customer experiences
6. Compliance: Ensuring compliance with relevant RERA Agreements, JDA Patta procedures, home loan guidelines and rules and regulations of company regarding hold/booking/release of plots and payment including maintaining appropriate documentation, as well as staying updated on legal requirements and best practices to minimize legal risks
7. Reporting and Analysis: Generating regular reports on collection performance, analyzing data and trends, identifying areas for improvement, and providing insights to senior to support decision-making and strategy formulation
8. Process Improvement: Continuously evaluating and enhancing fund and documents collection processes to increase efficiency, reduce delay rates, and enhance the overall effectiveness of the fund and documents collection function
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹30,000.00 per month
Education:
Work Location: In person