We are looking for a Store Manager for our Mumbai store to take end-to-end ownership of store operations, team performance, and the in-store customer experience. The role involves leading the on-ground team, driving sales targets, managing inventory accuracy, and ensuring the store consistently reflects the brand's standards.
Key Responsibilities
- Take full ownership of daily store operations, including opening and closing procedures
- Lead, train, and manage the store team (Sales Executives), including duty rosters and performance
- Drive store sales performance and ensure daily/monthly/quarterly targets are met
- Review and consolidate end-of-day sales reporting and reconciliation across the team
- Own inventory management for the store — stock accuracy, replenishment planning, and coordination with the warehouse/logistics team on transfers and discrepancies
- Ensure store presentation, visual merchandising, and cleanliness standards are consistently maintained
- Handle escalated customer queries and ensure a high standard of customer service across the team
- Monitor and control store-level expenses and petty cash
- Coordinate with HR on attendance, leave planning, and staffing needs for the store
- Share regular performance and operational updates with management
Requirements & Skills
- 3-5 years of experience in retail, preferably in fashion or lifestyle brands, with at least 1 year in a team-handling/supervisory role
- Strong leadership and people-management skills
- Proven track record of driving sales and meeting targets
- Comfortable with end-of-day sales processes, inventory management, and basic reporting
- Strong communication and customer service orientation
- Presentable, proactive, and a genuine interest in the brand and streetwear culture
- Ability to work store hours, including weekends
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
