Job Description – Client Servicing Executive
Position: Client Servicing Executive
Industry: Advertising Agency / Media
Location: Banglore/ Remote
Experience: 2–5 Years
Job Summary:
We are looking for a proactive and detail-oriented Client Servicing Executive for our Dot Media team. The ideal candidate should have experience in client coordination, campaign execution, and project management. The candidate will be responsible for understanding client requirements and ensuring smooth execution of campaigns by coordinating with internal teams.
Key Responsibilities:
- Act as the primary point of contact between clients and internal teams.
- Understand client requirements and ensure proper execution of advertising and marketing campaigns.
- Coordinate with creative, production, content, digital, and media teams for timely project execution.
- Manage end-to-end campaign execution and ensure deliverables are completed within deadlines.
- Prepare briefs and communicate project requirements clearly to internal teams.
- Maintain strong relationships with clients and provide regular updates on project progress.
- Ensure smooth coordination for brand shoots, influencer campaigns, digital campaigns, and promotional activities.
- Track project timelines and follow up with teams to ensure timely delivery.
- Handle client feedback and coordinate revisions as required.
- Support the business development team in maintaining client satisfaction and retention.
Required Skills:
- Strong communication and client coordination skills.
- Good understanding of campaign execution and project management.
- Ability to handle multiple projects simultaneously in a fast-paced agency environment.
- Strong follow-up and coordination skills.
- Proficiency in MS Excel, PowerPoint, and reporting tools.
- Problem-solving mindset with attention to detail.
Candidate Requirements:
- 06-2 years of experience in Client Servicing / Account Management / Campaign Execution within an Advertising Agency, Media Agency, or Digital Marketing Agency.
- Candidate should have hands-on experience in campaign execution and coordination.
- Strong understanding of branding, advertising, digital campaigns, and media execution.
- Ability to manage client expectations and ensure smooth project delivery.
Preferred:
- Experience in handling brand campaigns, influencer marketing, and production coordination will be an added advantage.
- Candidate from an advertising or media agency background will be preferred.
Work Location: In person
