Communication: Answer inbound calls/emails and make outbound calls to follow up with customers.Problem Resolution: Identify customer needs, troubleshoot issues, and provide appropriate solutions or alternatives.Data Management: Maintain accurate records of customer interactions, comments, and complaints using Customer Relationship Management (CRM) software.Feedback Collection: Gather customer feedback and communicate recurring issues to product or management teams.Sales Support: Identify cross-selling and upselling opportunities when appropriate
Pay: ₹19,455.81 - ₹34,178.28 per month
Work Location: In person
