Job Description – Front Office & Administration ExecutivePosition Title
Front Office & Administration Executive
Department
Administration
Location
Chennai
Reporting To
Manager – Administration
Role Summary
The Front Office & Administration Executive is responsible for managing the organization's front office operations while providing administrative support to ensure the smooth functioning of daily office activities. The role requires excellent communication, organizational skills, and a customer-focused approach to create a positive experience for visitors, employees, and business associates.
Key ResponsibilitiesFront Office Management
- Welcome and assist visitors, clients, and candidates in a professional manner.
- Manage incoming calls, emails, and general inquiries, directing them to the appropriate departments.
- Maintain the visitor register and issue visitor passes as per company policy.
- Coordinate meeting room bookings and ensure meeting rooms are prepared for scheduled meetings.
- Handle courier services, incoming and outgoing mail, and document dispatch.
Administrative Responsibilities
- Maintain office records, files, and administrative documents.
- Procure and monitor office stationery, pantry supplies, and other administrative requirements.
- Coordinate with vendors for office maintenance, housekeeping, security, and facility management.
- Maintain asset records and assist in inventory management.
- Support travel bookings, accommodation, and transportation arrangements when required.
- Ensure office cleanliness and workplace readiness.
HR & Employee Support
- Coordinate interview scheduling and assist candidates during the recruitment process.
- Support employee onboarding documentation and joining formalities.
- Maintain employee attendance records and assist with administrative HR activities.
- Coordinate employee ID cards, access cards, and seating arrangements.
- Provide general administrative support to the HR department.
Documentation & Compliance
- Maintain confidential administrative records.
- Prepare reports related to office administration.
- Ensure compliance with company administrative procedures and safety guidelines.
Required Qualifications
- Bachelor's Degree in any discipline.
- 1–3 years of experience in Front Office, Administration, or Reception.
- Freshers with excellent communication skills may also be considered.
Required Skills
- Excellent verbal and written communication.
- Professional appearance and customer service orientation.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Basic knowledge of office administration and documentation.
- Good coordination and interpersonal skills.
- Ability to work independently and handle multiple priorities.
Preferred Attributes
- Pleasant personality with a positive attitude.
- Strong time management skills.
- High level of integrity and confidentiality.
- Quick learner with problem-solving abilities.
- Ability to interact professionally with employees, clients, and vendors.
Key Performance Indicators (KPIs)
- Efficient front office operations.
- Visitor and customer satisfaction.
- Timely handling of calls, emails, and correspondence.
- Office supply availability and cost control.
- Accuracy of administrative records and documentation.
- Effective coordination with internal departments and external vendors.
- Compliance with administrative policies and procedures.
Pay: ₹300,000.00 - ₹400,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
