Front Office Manager
Department: Front Office
Reports To: General Manager
Job Summary
Responsible for managing the Front Office operations and ensuring excellent guest service, smooth check-in/check-out, and high guest satisfaction in line with 5-star hotel standards.
Key Responsibilities
- Manage daily Front Office operations and ensure smooth guest services.
- Lead, train, and motivate the Front Office team.
- Handle guest complaints and ensure quick resolution.
- Coordinate with Housekeeping, Reservations, Sales, and other departments.
- Monitor room availability, arrivals, departures, VIPs, and special requests.
- Ensure proper billing, cash handling, and Front Office procedures.
- Maintain hotel service, grooming, and brand standards.
- Support revenue generation through room upselling and effective inventory management.
Qualifications & Experience
- Degree/Diploma in Hotel Management or Hospitality.
- Minimum 7 years of Front Office experience, preferably in a 5-star/luxury hotel.
- Strong leadership, communication, and guest-handling skills.
- Good knowledge of PMS and Front Office operations.
Interested can contact
Call / Whatsapp -7594003366
Email id [email protected]
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
