As a Technical Consultant, ServiceNow, you will design, configure, develop, and implement ServiceNow solutions aligned with business requirements and platform best practices. This role is primarily hands-on and focused on delivery.
You will work closely with Senior Technical Consultants, Principal Consultants, project managers, and client stakeholders to build scalable, supportable, and high-quality solutions. The ideal candidate will have strong experience in at least one primary ServiceNow product area such as ITSM, ITAM, ITOM, HRSD, CSM, or similar modules, along with solid platform development skills and a strong focus on code quality, maintainability, and delivery excellence.
Develop, configure, customize, and enhance ServiceNow applications based on business requirements and platform best practices.
Design and implement solutions in one primary ServiceNow product area such as ITSM, ITAM, ITOM, HRSD, CSM, or related modules.
Build and support workflows, flows, business rules, client scripts, UI policies, portals, workspaces, and integrations as needed.
Strong hands-on experience in at least one ServiceNow product area such as ITSM, ITAM, ITOM, HRSD, CSM, or similar modules.
Solid experience in ServiceNow scripting using JavaScript, Glide APIs, workflows, Flow Designer, and platform customization.
Good experience with integrations, REST APIs, imports, and automation capabilities within ServiceNow.
Experience building or supporting Service Portal, Workspace, UI Builder, or related user interface components is preferred.
ServiceNow certifications such as CSA, CAD, or CIS are an advantage, though demonstrated hands-on capability is valued most.
A successful Technical Consultant in this role will be a strong hands-on builder who can independently deliver assigned technical work, contribute to solution quality, collaborate effectively with the wider delivery team, and bring strong depth in at least one primary ServiceNow product area.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
