- Handle customer queries and complaints via calls professionally and promptly
- Maintain service quality as per Flipkart standards
- Ensure quick resolution and customer satisfaction in every interaction
- Update call records and maintain accurate documentation
- Coordinate with internal teams to ensure issue closure
- Meet performance targets including attendance, quality, and productivity
Eligibility Criteria:
- Minimum education: 12th pass (Higher Secondary) or above
- Minimum 1 year of experience in any field/domain
- Strong fluency in both English and Hindi (verbal communication)
- Must be willing to work in rotational shifts
- Immediate joiners will be given priority
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: In person
