We are looking for enthusiastic and customer-focused individuals to join our team for an International Inbound Voice Process. This is an excellent opportunity for fresh graduates and experienced professionals looking to build a career in customer service.
Roles & Responsibilities:
- Handle inbound customer calls professionally and efficiently.
- Resolve customer queries, concerns, and service requests.
- Provide accurate information regarding products and services.
- Deliver excellent customer service and ensure customer satisfaction.
- Maintain quality standards and achieve performance targets. .
Process: BT (British Telecom)
Graduate Freshers/ Graduate Experience
Excellent comms required!!
Salary: Fresher: 18k inhand, Experience: 26k inhand
Rounds: HR- VNA- OPS- Documentation- BGV- Offer
Both side cab facility provided, the candidate will be working from BT office under the payroll of FS
Pay: ₹18,000.00 - ₹26,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Provident Fund
Work Location: In person