Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Salesforce Order Management
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the system. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt the application accordingly is a key part of daily activities.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to optimize application configurations to improve efficiency and user experience.
- Facilitate knowledge sharing and mentoring within the team to support professional growth.
- Coordinate with cross-functional teams to ensure seamless integration and deployment of application updates.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Order Management.
- Strong understanding of application configuration and customization within packaged or software as a service environments.
- Experience working with application programming interfaces and low-code platforms to extend functionality.
- Ability to troubleshoot and resolve issues impacting system stability and performance.
- Familiarity with release management processes and version control in software applications.
- Excellent problem-solving skills and the ability to work collaboratively across teams.
Additional Information:
- The candidate should have minimum 5 years of experience in Salesforce Order Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
