Bridge - A Padmalaya Company is Hiring | Learning & Development Manager / Corporate Trainer
Location: Barakhamba Road, Delhi
Industry: NBFC / FinTech / Digital Lending
As we continue to scale our lending business, we're looking for an experienced Learning & Development Manager / Corporate Trainer who can build a strong learning culture and develop high-performing teams across the organization.This role is ideal for someone who understands the NBFC/Digital Lending ecosystem and has hands-on experience in training employees across lending operations, credit, collections, customer support, sales, compliance, and other business functions.
What You'll Do:
* Design and deliver onboarding, induction, functional, behavioral, leadership, and refresher training programs.
* Build and strengthen the organization's learning culture through structured capability-building initiatives.
* Develop training content, SOPs, process manuals, and role-based learning journeys.
* Identify skill gaps and partner with business leaders to improve employee performance and productivity.
* Deliver training on lending products, customer lifecycle, RBI Digital Lending Guidelines, compliance, and company policies.
* Measure training effectiveness through assessments, feedback, and performance metrics.
* Collaborate with leadership to foster a high-performance culture aligned with business objectives.What
We're Looking For:
* 5–8+ years of experience in Learning & Development or Corporate Training.
* Mandatory experience in an NBFC, FinTech, or Digital Lending organization.
* Strong understanding of lending operations, customer lifecycle, credit, collections, compliance, and RBI regulations.
* Excellent presentation, facilitation, coaching, and stakeholder management skills.
* Experience in creating training frameworks, competency models, SOPs, and learning content.
* Passion for developing people, driving organizational culture, and building high-performing teams.If you're passionate about shaping talent, building a learning-first organization, and making a meaningful impact in the digital lending space, we'd love to connect.
Pay: Up to ₹600,000.00 per year
Work Location: In person
