Job Description – Sales Coordinator
Industrial Filters & Fabrics Pvt. Ltd. (IFF)
Location: Mangliya, Indore
Experience: 2–5 Years
Qualification: Graduate / MBA – Sales & Marketing preferred
Key Responsibilities
- Sales Order & Coordination
- Receive and process customer Purchase Orders (POs) and sales orders.
- Coordinate with Sales, Production, Stores and Dispatch teams for timely order execution.
- Track order status from order receipt to final dispatch.
- Customer Coordination
- Coordinate with customers regarding orders, delivery schedules, documentation and other requirements.
- Maintain regular communication with customers and sales team.
- Handle customer queries and ensure timely resolution.
- Production & Dispatch Follow-up
- Follow up with Production regarding order completion and delivery commitments.
- Coordinate with Stores and Dispatch for material availability and dispatch planning.
- Track pending, completed and dispatched orders.
- Sales MIS & Reporting
- Prepare daily/weekly/monthly sales reports and MIS.
- Maintain order booking, pending order, dispatch and sales achievement reports.
- Track sales targets, achievements and customer-wise business.
- Documentation & ERP
- Maintain customer records, sales orders, quotations, invoices and dispatch-related documents.
- Update sales/order information in ERP accurately and on time.
- Ensure proper documentation and coordination with Accounts for billing and payment-related matters.
- Sales Support & Follow-up
- Support the Sales team in quotations, order follow-ups, customer communication and sales coordination.
- Track pending payments and coordinate with Sales/Accounts where required.
- Maintain proper follow-up records and ensure timely completion of assigned activities.
Candidate Profile
Candidates with experience in Sales Coordination, Order Management, Customer Coordination and MIS reporting will be preferred.
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
