International Customer Support Executive
Location: Tril Infinity IT Park, Dindoshi
Job Details
- Job Title: International Customer Support Executive
- Job Type: Full-Time
- Experience: 6 Months – 2 Years
- Location: Tril Infinity IT Park, Dindoshi
We are hiring International Customer Support Executives with 6 months to 2 years of experience in customer support. The role involves handling customer interactions, resolving queries, and providing excellent service in an international customer support environment.
Key Responsibilities
- Handle customer queries through voice and other support channels.
- Provide accurate information and effective solutions to customer concerns.
- Deliver excellent customer service while maintaining quality standards.
- Understand customer issues and resolve them within defined timelines.
- Maintain accurate customer records and update details in the system.
- Achieve quality, productivity, and customer satisfaction targets.
Eligibility Criteria
- Graduate / Undergraduate candidates can apply.
- Minimum 6 months to 2 years of experience in International Customer Support / BPO is required.
- Excellent verbal and written communication skills.
- Good customer handling and problem-solving abilities.
- Basic computer knowledge.
- Comfortable working in rotational shifts.
- Willing to work from the office.
Skills Required
- Strong communication skills.
- Customer-focused approach.
- Ability to handle customer interactions professionally.
- Positive attitude and willingness to learn.
Pay: ₹30,000.00 - ₹32,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
