Product Specialist— Future skills
Department / Business Unit:
Product Manager – Future Skills
Description of role:
To lead the end-to-end development of high-quality content for future skills products and deliver publishing operations for the future skills team. The role is central to delivering scalable learning experiences by effectively managing publishing workflows and stakeholder co-ordination across the product life cycle. This includes management of the complete lifecycle of creation, designing, delivering and servicing of innovative print and digital solutions as well as managing content pipelines, collaborating with subject matter experts, and ensuring all publishing processes are efficiently and accurately executed.
Key Responsibilities:
Content Development:
- Lead content development and execution for future skills learning products across digital and print formats.
- Collaborate with instructional designers, SMEs, and partners to ensure pedagogically sound, engaging, and inclusive content.
- Oversee content workflows from concept to delivery, ensuring high standards of quality, consistency, and brand alignment.
- Track and respond to trends in workforce development and emerging skills to shape content priorities.
- Manage editorial calendars, content commissioning, and review cycles.
Publishing Operations:
- Own and manage the complete process cycle, from ISBN application to title creation and feedback for all future skills products.
- Liaise with internal stakeholders including production, legal and finance.
- Develop and implement operational processes and tools to improve publishing efficiency across projects.
- Maintain accurate documentation of all publishing outputs and ensure quality assurance.
Stakeholder Collaboration:
- Act as a bridge between content creators, academic consultants, commercial teams, product development vendors and operations staff.
- Ensure alignment of content and operational deliverables with broader divisional and organizational goals.
- Communicate progress and resolve blockers in cross-functional project teams.
Sales enablement:
- Conduct regular trainings for sales colleagues as well as clients (pre- and post-sales). Create content for TSPs, marketing collaterals, webinars and other support programs. This will include training of master trainer as well as conducting training sessions for internal and external presenters.
- Feedback integration from sales or customer facing teams into content/product iterations
Skills and Experience:
Essential:
- 7+ years of experience in publishing
- Proven experience in educational content development or publishing, ideally in future skills, vocational, or professional education contexts.
- Strong project management skills with the ability to oversee complex, multi-stakeholder content workflows.
- Familiarity with publishing operations and processes.
- Excellent written and verbal communication skills.
- Ability to analyze market trends and learner needs to inform content strategy.
Desirable:
- Knowledge of digital content formats and digital-first publishing strategies.
- Familiarity with agile or lean product development methodologies or experience working in sprint-based content development cycles
- Familiarity with SCORM, LMSs, platform considerations
Personal Attributes:
- Strategic thinker with strong attention to detail.
- Collaborative and adaptable, with a growth mindset.
- Comfortable working in a fast-paced, innovative environment.
- Highly organized, with the ability to manage multiple priorities.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background.
We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and it's part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet.
To enable an environment which our people can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. That's why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.
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