Key Responsibilities
- Handle customer queries and tickets via chat in a timely and professional manner
- Resolve issues related to orders, returns, refunds, and general product/service queries
- Maintain high CSAT and adhere to quality standards
- Document interactions accurately in the system
- Escalate complex issues to the appropriate team
Pay: ₹15,000.00 - ₹17,500.00 per month
Work Location: In person
