Counsel students regarding educational issues such as course and program selection, class scheduling, career planning, and academic performance.
Assist in the admissions process by providing information about programs and guiding students through enrollment procedures.
Assess students’ academic progress and provide strategies for improvement.
Maintain regular follow-up with students via calls, emails, or in-person meetings.
Provide information on scholarships, internships, and career opportunities.
Collaborate with academic staff to ensure students' academic goals are being met.
Maintain accurate records of student interactions and progress.
Conduct webinars, orientation programs, and academic workshops.
Resolve student queries and complaints in a timely and professional manner.