- Welcome and assist customers with a polite, professional, and courteous approach.
- Understand customer requirements and recommend suitable products/services.
- Present and explain product features, offers, schemes, and services to customers.
- Achieve sales targets through effective upselling and cross-selling techniques.
- Build and maintain positive relationships with existing and prospective customers.
- Follow up with customer leads and convert enquiries into sales.
- Handle customer queries, concerns, and complaints effectively to ensure maximum customer satisfaction.
- Analyse customer needs and provide appropriate product recommendations.
- Ensure proper product display, cleanliness, and presentation at all times.
- Take initiative to implement effective sales techniques to improve sales performance.
- Prepare estimates for selected products and clearly explain pricing and other details to customers.
- Coordinate with the billing team and other departments to ensure a smooth customer experience.
- Arrange required packing materials, gift items, and compliments at the cash counter/delivery section.
- Assist customers throughout the selection, billing, packing, and delivery process.
- Conduct telecalling to existing customers regarding scheme details, maturity dates, company offers, campaigns, and other updates.
- Maintain regular follow-ups with customers and encourage repeat visits and referrals.
- Work closely with team members and other departments to achieve overall sales goals.
- Continuously improve sales and customer service skills based on feedback.
Candidate Profile
- Good communication and interpersonal skills.
- Customer-focused and positive attitude.
- Passion for sales and achieving targets.
- Ability to build good relationships with customers.
- Willingness to learn and grow in the organization.
- Freshers and experienced candidates can apply.
- Candidates with retail sales, jewellery, showroom, customer service, or telecalling experience will be preferred.
Why Join Us?
- Attractive salary package
- Incentives
- Career growth opportunities
- Professional and supportive work environment
- Opportunity to develop strong sales and customer-handling skills
Job Types: Full-time, Permanent
Pay: ₹260,000.00 - ₹350,000.00 per year
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
