Job Opening – Receptionist & Customer Relations Executive Position: Receptionist & Customer Relations Executive Department: Front Office / Customer Relations Experience: 1–3 years preferred Employment Type: Full-time Location: [Office Location] About the Role We are looking for a confident, well-spoken, and customer-focused Receptionist & Customer Relations Executive to be the welcoming face of our company. The ideal candidate will be responsible not only for managing the reception and front-office activities but also for presenting our company plans/services to customers, providing excellent customer service, and maintaining strong customer relationships for long-term retention. Key Responsibilities Welcome and assist visitors and customers in a professional and friendly manner. Handle front-desk operations, incoming calls, appointments, and general enquiries. Understand and confidently present/explain the company’s plans, products, and services to prospective and existing customers. Conduct customer meetings and presentations and address basic queries professionally. Follow up with customers and maintain regular communication. Build strong relationships with existing customers and focus on customer satisfaction and retention. Handle customer concerns, complaints, and service-related queries promptly and professionally. Coordinate with internal teams to ensure customer requirements are resolved efficiently. Maintain customer records, follow-ups, and relevant office documentation. Identify opportunities to strengthen customer relationships and encourage repeat business. Maintain a professional, welcoming, and positive office environment.
Pay: ₹17,000.00 - ₹25,000.00 per month
Work Location: In person
