Job Title: Telecaller Executive (Outbound/Inbound)
Location:Vesu, Surat
Job Type: Full-time
Experience Required: [e.g., 0-2 Years / Freshers Welcome]
About Us:
At EPOS Technology, we believe that great conversations build great businesses. We are expanding our operations and looking for an enthusiastic, clear-spoken, and driven Telecaller Executive. If you have the power to engage people over the phone and a serious dedication to building a career, you are exactly who we are looking for!
Who Are We Looking For?
We don't just want someone to read a script; we want a Communicator. We are looking for an energetic individual who isn't afraid of picking up the phone and talking to new people every day. If you have patience, a positive attitude, and the hunger to hit your daily targets, EPOS Technology is the perfect place for you to grow.
Your Key Responsibilities:
- Outbound Calling: Make daily outbound calls to potential clients, introduce EPOS Technology’s services, and generate interest.
- Lead Generation & Qualification: Qualify leads, understand customer requirements, and set up meetings or hand them over to the BDE team.
- Handling Inquiries: Answer inbound calls, resolve customer queries, and provide accurate information about our offerings.
- Follow-ups: Maintain a regular follow-up schedule with prospects to convert them into active leads.
- Data Management: Keep an accurate and updated record of all calls, conversations, and leads in our CRM/database.
What You Must Have (Requirements):
- Excellent verbal communication and listening skills (Fluency in English and Hindi/Local Language).
- A confident, polite, and persuasive telephone etiquette.
- High energy levels and a serious attitude towards meeting calling targets.
- Ability to handle rejections gracefully and quickly bounce back for the next call.
- Basic computer knowledge (MS Excel, Word, and handling databases).
Why Join EPOS Technology? (The Perks!)
We know calling can be a tough job, so we make sure our team stays refreshed and motivated!
- Morning Fuel: Complimentary morning breakfast to kickstart your day with energy!
- Evening Tea & Snacks: Daily evening tea to keep your throat relaxed and momentum high.
- Fun Fridays & Outings: We work hard Monday to Thursday, and celebrate on Fridays! Enjoy regular team outings, bowling, parties, and fun activities to unwind.
- Fast-Track Growth: Perform well, and you won't stay a Telecaller forever. We promote top performers to senior sales or management roles.
- Attractive Incentives: Earn great incentives on top of your fixed salary for every successful lead/conversion.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
