Bei Roche kannst du ganz du selbst sein und wirst für deine einzigartigen Qualitäten geschätzt. Unsere Kultur fördert persönlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du für das, was du bist, wertgeschätzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl persönlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und in Zukunft. Werde Teil von Roche, wo jede Stimme zählt.
Die Position
Clinical Trial Payment Specialist
Roche India - Roche Services& Solutions
Hyderabad
TheClinical Trial Payment Specialist will be responsible for facilitating all site payment activities related to Roche clinical studies, while ensuring compliance with country-specific regulations.
This role requires a problem-solver who can achieve accurate and timely results while positively influencing others to meet objectives and milestones. The specialist will manage and triage escalations related to clinical trial payments, ensuring swift resolution and clear communication across stakeholders. They will also collaborate closely with cross-functional teams, such as Finance, Procurement, and Clinical Operations, to ensure alignment on payment timelines, reconciliation, and issue resolution.
Proficiency in maintaining the accuracy of site payments through Roche database systems, such as SAP, MyBuy, and Veeva, is essential. The ability to work independently with minimal supervision will also be crucial in fulfilling these responsibilities.
Your Opportunity:
- Ensure the necessary information is recorded in Roche systems, e.g. SAP, MyBuy and Veeva to generate corresponding payment proposals and/or reports
- Generate the necessary reports to consolidate a payment proposal per Research Center, according to Clinical Trial Agreements and appropriate timelines
- Manage payments to the Research Centers through the applicable Roche systems
- Perform payment reconciliation as needed, and assist the Research Centers in case of payment issues
- Provide requested site related payment information (i.e. verification of payments, site communication) to respective countries for financial oversight purposes
- Respond to audit inquiries and requests if applicable
- Make recommendations regarding new and innovative solutions for payment processes, forecasts, and resources that could increase the accuracy, efficiency, and productivity of the process
- Train new resources joining the team on payment processes
- Maintain the data in systems:
- Update and maintain the vendor and contract information in order to process payments
- Update and maintain study status and forecast information in the Roche systems
- Ensure the accuracy of site payments
- Setting up Clinical Trial Purchase Requisition and manage them E2E
- Drive resolution of payment related issues and contribute to problem resolution
- Participate in Stakeholder meetings as a subject matter expert and point of contact
- Calculate and distribute key performance indicators (KPIs) related to payment processes, ensuring transparency and accountability across stakeholders.
Who you are
- You hold a Technical/University Degree in Business Administration and Accounting with minimum 2 years of experience in a similar role in a financial or administrative area, 1 or 2 years of experience in the pharmaceutical industry would prefer
- High capacity in analysis, planning, problem-solving, and payment management
- Prioritization skills to focus on results and meet deadlines
- Effective teamwork with commitment and proactivity
- Excellent communication skills, including the ability to present opinions clearly, ask questions, request clarifications, communicate facts objectively, question when required, and follow up on problems until resolution; ability to present clear messages from complex data/information at all levels of the organization.
- Proven interpersonal and collaboration skills, fostering trust, influencing others, and engaging effectively with colleagues and stakeholders both internal and external to Roche.
- Strong communication skills in English (written and spoken) are essential. Additional languages a plus, based on region/customer requirements.
- Strong sense of accountability and prioritization
- Strong interpersonal skills, collaboration, and influencing skills, and ability to build
- trusting and productive relationships
- Ability to navigate through a complex, broad, and diverse organization and can liaise
- Effectively with different organizations
- You bring the following qualifications:
- MS Office system knowledge
- High attention to details
- Ability to communicate clearly and accurately
SHE requirements
Employees are responsible for performing their duties in line with the SHE (Safety, Security, Health and Environmental Protection) Guidelines and the applicable law. It is required to complete the mandatory training courses and follow procedures and instructions accordingly.
Wer wir sind
Eine gesündere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat – heute und für zukünftige Generationen. Durch unser Engagement werden über 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgeführt. Wir ermutigen uns gegenseitig, neue Möglichkeiten zu erkunden, Kreativität zu fördern und hohe Ziele zu setzen, um lebensverändernde Gesundheitslösungen zu liefern.
Gemeinsam können wir eine gesündere Zukunft gestalten.
Roche ist ein Arbeitgeber, der die Chancengleichheit fördert.
