Key Account Manager (KAM)
Location: Gurgaon, Haryana (WFO)
Job Type: Full-Time
Experience: 1–3 Years
****Immediate joiners preferred/ but candidates with notice period are welcome to apply as well****
About Us
PinnacleWorks InfoTech is an AI-driven product company building intelligent communication solutions through its platform, Superbot.
Superbot helps enterprises automate voice, chat, WhatsApp, IVR, and customer engagement workflows using Conversational AI and Voice AI technologies.
Role Overview
We are looking for a relationship-focused Key Account Manager to manage and grow enterprise accounts, drive renewals and upsells, and ensure clients maximize value from our AI communication platform.
Key Responsibilities
- Manage and grow key enterprise accounts
- Drive renewals, upselling, and cross-selling
- Conduct business reviews and present performance insights
- Coordinate with Product, AI, and Deployment teams
- Maintain strong client relationships and account health
- Track pipeline and account updates through CRM tools
Requirements
- 1+ year experience in Key Account Management, Client Success, or SaaS Sales
- Experience in SaaS / AI / CPaaS / EdTech environments preferred
- Strong communication and stakeholder management skills
- Familiarity with CRM tools like HubSpot or Salesforce
- Basic understanding of chatbots, voicebots, or AI communication platforms is a plus
What We Offer
- Competitive salary + incentives
- Opportunity to work on cutting-edge AI products
- High-growth and ownership-driven work culture
- Direct exposure to enterprise clients and leadership
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Badshahpur, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your Current CTC?
- What is your Expected CTC?
- How many days of Notice would you be needing to start the Job once the interview is cleared?
Experience:
- Key Account Manager: 1 year (Required)
Work Location: In person
