Khushbu Auto Finance Limited (KAFL)
(A Wholly Owned Subsidiary of Atul Auto Limited)
Job Title
Collection Officer
Job Location
Sanand, Gujarat
Department
Collections / Operations
Reporting To
Collection Manager / Branch Manager
Job Summary
The Collection Officer is responsible for ensuring timely EMI collections from customers, maintaining healthy customer relationships, resolving customer concerns, and achieving monthly collection targets. The role requires regular field visits and effective coordination with customers and internal teams.
Key Responsibilities
- Visit customers in the assigned territory for EMI collection.
- Ensure timely collection and recovery of overdue payments.
- Build and maintain strong customer relationships.
- Resolve customer queries and provide appropriate solutions.
- Prepare and submit daily/weekly collection reports.
- Achieve monthly collection and recovery targets.
- Follow company policies and compliance guidelines during collections.
- Coordinate with branch and credit teams for recovery-related activities.
Eligibility Criteria
- Graduate in any discipline.
- 0–3 years of experience in collections, recovery, finance, or field operations.
- Freshers are welcome to apply.
- Good communication and interpersonal skills.
- Willingness to travel within the assigned area.
- Must own a two-wheeler with a valid driving license.
Required Skills
- Customer handling and negotiation skills.
- Strong communication abilities.
- Basic computer and MS Office knowledge.
- Time management and reporting skills.
- Problem-solving and target-oriented approach.
Employee Benefits
- Provident Fund (PF)
- ESIC
- Mediclaim Insurance
- Gratuity
- 35 Days Paid Leave
- 11 Festival Holidays
- Mobile Expense Reimbursement
Employment Type
Full-Time
Preferred Candidate Profile
- Positive attitude and willingness to work in the field.
- Ability to meet collection targets.
- Good relationship management skills.
- Self-motivated and disciplined.
Apply Now
Email: [email protected]
Contact: 8799634011
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
Work Location: On the road
