Job Title: Travel Showroom Assistant
Department: Sales / Travel Operations
Reports To: Travel Showroom Manager / Sales Manager
Employment Type: Full-time
Job Summary
We are seeking a friendly, energetic, and customer-oriented Travel Showroom Assistant to support daily operations in a travel-focused showroom specializing in adventure travel gear and equipment. The role involves assisting customers in selecting suitable travel and adventure gear based on their travel plans, destinations, and activity requirements. The ideal candidate should have a strong interest in travel, outdoor activities, and customer service, along with the ability to recommend appropriate gear solutions for different travel needs. The role also includes both indoor showroom sales and outdoor sales activities to promote and sell products effectively.
Key Responsibilities
- Welcome and assist customers visiting the travel showroom in a professional and friendly manner.
- Understand customer travel plans, destinations, and adventure activities to recommend suitable travel and outdoor gear.
- Suggest and explain products such as backpacks, Winter wears, trekking equipment, camping gear, travel accessories, and safety essentials based on customer requirements.
- Assist customers in comparing products and selecting the most appropriate gear for their travel type (trekking, hiking, camping, international travel, etc.).
- Provide detailed product information including features, usage, durability, and pricing.
- Support the team in handling customer enquiries, product demonstrations, and follow-ups.
- Maintain updated knowledge of adventure gear, new arrivals, offers, and seasonal collections.
- Ensure proper display and arrangement of travel and adventure gear in the showroom.
- Assist in maintaining stock records, product availability, and inventory updates.
- Help prepare bills, quotations, and basic sales documentation when required.
- Support promotional activities, product launches, and in-store campaigns.
- Handle customer feedback and escalate issues to the showroom manager when necessary.
- Maintain cleanliness, organization, and visual appeal of the showroom.
- Assist in managing brochures, product catalogs, and promotional materials.
- Support indoor sales activities by engaging walk-in customers and closing sales within the showroom.
- Participate in outdoor sales activities such as promotional events, client meetings, corporate presentations, and promotional activities to generate leads and increase sales.
- Follow up on outdoor leads and convert them into showroom visits or confirmed sales.
- Perform other showroom-related duties assigned by the manager.
Requirements
- Minimum qualification: Plus Two / Diploma / Graduate.
- Previous experience in retail, showroom sales, travel gear, outdoor equipment, or customer service is preferred.
- Interest in travel, adventure activities, and outdoor lifestyle products prefered.
- Good communication and interpersonal skills.
- Basic computer knowledge including MS Office and email handling.
- Pleasant personality and professional appearance.
- Ability to understand customer needs and suggest appropriate product solutions.
- Team-oriented mindset with good organizational skills.
- Willingness to learn about adventure gear, product specifications, and usage.
- Freshers with strong communication skills and interest in travel/outdoor activities may also apply.
Key Skills
- Customer Service
- Product Knowledge (Travel & Adventure Gear)
- Communication Skills
- Sales & Recommendation Skills
- Indoor & Outdoor Sales Ability
- Problem Solving
- Teamwork
- Computer Skills
- Time Management
- Attention to Detail
- Positive Attitude
Working Conditions
- Full-time showroom-based position in a travel and adventure gear retail environment.
- Role includes both indoor showroom work and outdoor promotion & sales activities.
- Working hours and weekly holidays as per company policy.
What We Offer
- Salary based on experience and skills.
- Training on adventure travel gear, product usage, and customer handling.
- Career growth opportunities in the travel and outdoor retail industry.
- Supportive and professional work environment.
- Performance-based incentives, where applicable.
Interested candidates can apply via email at [email protected] or WhatsApp at 9895861145.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
