Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.
Build and operate the production backbone that takes models from Applied Sciences (AS) and delivers reliable, low-latency ML services across Tekion’s DMS, CRM, Digital Retail, Service, Payments, and enterprise products. You’ll own pipelines, microservices, CI/CD, observability, and runtime reliability—working hand-in-hand with Applied Sciences and Product to turn ideas into measurable dealer and consumer impact.
Why this Role Matters
Power real-time, context-aware experiences by integrating batch/stream features, graph context, and online inference.
What You’ll Do
Turn Applied Sciences prototype models (tabular, NLP/LLM, recommendation, forecasting) into fast, reliable services with well-defined API contracts.
Collaborate with data scientists, data engineers, product managers, and architects to design enterprise systems.
Implement prompt management: versioning, A/B testing, guardrails, and dynamic orchestration based on feedback and metrics.
Manage the model/feature lifecycle: feature store strategy, model/agent registry, versioning, and lineage.
Instrument deep observability: traces/logs/metrics, data/feature drift, model performance, safety signals, and cost tracking.
Ensure real-time reliability: autoscaling, caching, circuit breakers, retries/fallbacks, and graceful degradation.
Hands-on with orchestration frameworks and libraries (LangChain, LlamaIndex, OpenAI Function Calling, AgentKit, etc.).
Knowledge of agent architectures (reactive, planning, retrieval-augmented agents), and safe execution patterns.
Model ops: experiment tracking, registries (e.g., MLflow), feature stores, A/B and shadow testing, drift detection.
Cloud: AWS preferred (IAM, ECS/EKS, S3, RDS/DynamoDB, Step Functions/Lambda), with cost optimization experience.
Opportunity to work with some of the smartest minds to solve complex challenges at scale.
Impactful role in shaping and securing a global, cloud-native & AI driven platform.
Innovative, collaborative, and fast-paced culture.
Effective 4 Aug 2026, Current Tekion Employees should apply via the Internal Job Board in Ashby
Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.
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