Welcome and greet guests professionally upon arrival.
Assist guests during check-in and check-out procedures.
Handle guest queries, requests, and complaints promptly.
Coordinate with housekeeping, kitchen, and other departments for guest requirements.
Maintain guest satisfaction throughout the stay.
Follow up with VIP guests and special reservations.
Ensure proper lobby appearance and guest service standards.
Maintain records of guest feedback and complaints.
Inform guests about hotel facilities, services, and events.
Support smooth hotel operations during busy hours
Job Type: Full-time
Pay: ₹14,000.00 - ₹20,775.32 per month
Work Location: In person
