· Greeting guests as at the Main Desk they arrive and welcoming them to the centre.
· Building positive relationships with customers by engaging in friendly conversation and providing personalized service.
· Providing information about the centre’s attractions, rides, and activities, as well as any promotions or special offers.
· Upselling additional products or services to customers in a friendly and helpful manner.
· Handling customer transactions, including the sale of tickets and merchandise, and processing payments.
· Maintaining a high level of customer service throughout the visitor's experience, including during any interactions with staff.
· Monitoring the overall guest experience and providing feedback to management on ways to improve it.
· Ensuring that customers are satisfied with their experience and addressing any concerns or complaints in a timely and professional manner.
· Assisting with the setup and operation of special events or activities following all company policies and procedures, including those related to safety, security, and customer service.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
