Job Description:
We are currently seeking a skilled and detail-oriented Back Office Executive to join our team The ideal candidate will play a crucial role in ensuring the smooth and efficient operation of our administrative processes and back-office functions.
Key Responsibilities:
- Provide administrative support to the sales team, including data entry, order processing, and documentation.
- Maintain accurate records of customer information, sales transactions, and inventory levels using our CRM software and other relevant systems.
- Coordinate with internal departments, suppliers, and logistics partners to facilitate the timely delivery of products and services to clients.
- Assist in the preparation of sales reports, invoices, quotations, and other documents as required.
- Respond promptly to customer inquiries and resolve issues or complaints in a professional and courteous manner.
- Manage and organize office files, records, and documents, ensuring confidentiality and compliance with company policies and procedures.
- Support the management team with various administrative tasks, such as scheduling appointments, arranging meetings, and coordinating travel arrangements.
- Contribute to the continuous improvement of back-office processes and systems to enhance efficiency and productivity.
Qualifications:
- Bachelor's degree in Business Administration, Commerce, or a related field.
- Proven experience in a similar back-office role, preferably in a sales or customer service-oriented environment.
- Proficiency in MS Office suite (Word, Excel, Outlook) and experience with CRM software or other database management tools.
- Excellent organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively.
- Strong attention to detail and accuracy in data entry and record-keeping.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Ability to work independently with minimal supervision and collaborate effectively within a team.
- Positive attitude, adaptability, and willingness to learn and take on new responsibilities.
Benefits:
- Competitive salary package commensurate with experience and qualifications.
- Opportunities for career growth and advancement within a dynamic and fast-growing organization.
- Comprehensive training and ongoing support to help you excel in your role.
- Positive work environment with a focus on teamwork, collaboration, and professional development.
- Health insurance coverage and other employee benefits.
If you are a self-motivated individual with strong organizational skills and a passion for providing exceptional administrative support, we want to hear from you!
Pay: ₹8,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
