Job Description – E-Commerce Executive
Company: Lakyou Beauty
Department: E-Commerce
Location: Mumbai – Chandivali, Powai
Experience: 1–3 Years
Employment Type: Full-Time
About Lakyou Beauty
Lakyou Beauty is a growing beauty and cosmetics brand focused on delivering high-quality makeup and beauty products through D2C and leading online marketplaces. We are looking for a detail-oriented and proactive E-Commerce Executive to manage marketplace operations, product listings, cataloging, and day-to-day marketplace issues.
Key Responsibilities1. Marketplace Management
- Manage day-to-day operations across marketplaces such as Amazon, Flipkart, Myntra, Nykaa, Purplle, and other e-commerce platforms.
- Ensure products are properly listed, active, searchable, and available for sale.
- Monitor marketplace dashboards, notifications, account health, and operational issues.
- Coordinate with marketplace support teams for unresolved issues.
2. Bulk Product Listing & Catalog Management
- Handle bulk product listing/uploading using marketplace templates and Excel files.
- Create and maintain product catalogs, including:
- Product titles
- Product descriptions
- Bullet points
- Keywords/search terms
- Product specifications
- SKUs and item codes
- MRP, selling price, and inventory
- Images and other product attributes
- Upload and update multiple SKUs efficiently through bulk-upload templates.
- Ensure correct mapping of products, variants, parent-child relationships, and attributes.
- Regularly audit listings for missing, incorrect, or incomplete information.
3. Marketplace Error Resolution
- Identify and resolve listing, catalog, pricing, inventory, image, variation, and category-related errors.
- Understand marketplace error reports and identify the root cause of errors.
- Troubleshoot errors related to:
- Invalid or missing attributes
- Category mapping
- SKU/ASIN or product ID issues
- Duplicate listings
- Image rejection
- Brand/category approval
- Pricing and MRP errors
- Inventory sync issues
- Variation/parent-child errors
- Content or compliance issues
- Listing suppression
- Raise and follow up on support tickets until the issue is completely resolved.
- Maintain an error tracker with issue, reason, action taken, ticket ID, and resolution status.
4. Inventory & Pricing Management
- Monitor marketplace inventory and ensure products remain in stock.
- Coordinate with the warehouse and internal teams for inventory updates.
- Update pricing, MRP, offers, and promotional information as required.
- Identify pricing discrepancies and resolve them quickly.
5. Product Content & SEO
- Ensure marketplace product content is accurate, optimized, and aligned with Lakyou Beauty's brand guidelines.
- Optimize product titles, bullet points, descriptions, and backend search terms for better visibility.
- Coordinate with the content and creative teams for product images, banners, and A+ content where applicable.
6. Sales & Performance Monitoring
- Track marketplace sales, orders, returns, cancellations, inventory, and product performance.
- Prepare daily/weekly/monthly marketplace reports.
- Identify underperforming SKUs and highlight opportunities for improvement.
- Monitor marketplace promotions and campaigns.
7. Coordination & Operations
- Coordinate with warehouse, logistics, finance, marketing, content, and customer support teams.
- Ensure smooth order processing and timely resolution of operational issues.
- Coordinate with marketplace account managers and seller support teams.
- Maintain proper documentation and trackers for all marketplace activities.
Required Skills & Qualifications
- 1–3 years of experience in E-Commerce / Marketplace Operations.
- Hands-on experience with bulk product listing and bulk catalog uploads.
- Strong knowledge of Excel/Google Sheets, including filters, sorting, formulas, and data handling.
- Experience working with marketplace seller panels such as Amazon Seller Central, Flipkart Seller Hub, Myntra, Ajio,Meesho etc.
- Strong understanding of marketplace listing templates and upload processes.
- Ability to identify marketplace errors, understand error reports, troubleshoot issues, and resolve them independently.
- Good understanding of SKU management, inventory, pricing, product attributes, and catalog management.
- Strong attention to detail and accuracy.
- Good communication and coordination skills.
- Ability to manage multiple SKUs and tasks simultaneously.
- Experience in beauty, cosmetics, fashion, FMCG, or D2C brands will be an advantage.
Pay: ₹9,000.00 - ₹30,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
