Job Summary
We are looking for a friendly, organized, and customer-focused Restaurant Receptionist to manage front desk operations and provide excellent guest service. The ideal candidate will greet customers, handle reservations, manage waiting lists, and coordinate with restaurant staff to ensure a smooth dining experience.
Key Responsibilities
- Welcome guests warmly upon arrival
- Manage table reservations and walk-in guests
- Answer phone calls and respond to customer inquiries
- Maintain waiting lists and inform guests of wait times
- Coordinate seating arrangements with servers and managers
- Handle customer complaints politely and professionally
- Assist with billing or payment coordination if required
- Keep the reception and waiting area clean and organized
- Support restaurant staff during busy hours
Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Good communication and interpersonal skills
- Basic computer and telephone handling skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
Preferred Skills
- Knowledge of restaurant reservation systems
- Multilingual communication skills
- Strong customer service orientation
- Teamwork and problem-solving abilities
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Work Location: In person
