Job Summary
The Coordination Executive will be responsible for coordinating day-to-day operational activities related to our new upcoming project across branches in Kerala. The role includes office coordination, billing management, customer and branch communication, shipment tracking, operational follow-ups, and ensuring smooth execution of project-related activities.
Key Responsibilities
- Coordinate with branches and delivery offices.
- Monitor shipment movement and ensure timely tracking updates.
- Follow up with branches for pending deliveries, DRS updates, PODs, and operational issues.
- Handle customer and branch phone calls professionally.
- Maintain and verify billing records, invoices, weekly settlements, and related documentation.
- Prepare operational reports and update management regularly.
- Coordinate allocation and monitoring of consignment series.
- Ensure adherence to company operational procedures and timelines.
- Maintain records of complaints, escalations, and resolutions.
- Support regional office administrative activities related to the project.
Required Skills
- Good communication and coordination skills.
- Basic knowledge of courier operations and shipment tracking.
- Proficiency in MS Excel, email handling, and office documentation.
- Ability to handle multiple follow-ups and maintain records accurately.
- Problem-solving and multitasking ability.
- Professional telephone etiquette.
Preferred Qualification
- Graduate in any discipline.
- Prior experience in courier/logistics operations or office administration preferred.
- Candidate with coordination and computer skills may also be considered.
Working Nature
- Office-based coordination role.
- Frequent communication with branches, customers, and operational teams across Kerala.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
