Job Description
The Business Relationship Executive (BRE) is responsible for maintaining strong relationships with customers, generating business opportunities, coordinating with internal teams, and ensuring smooth order execution and customer satisfaction.
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Develop and maintain strong relationships with existing and new customers.
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Handle customer enquiries, quotations, and order coordination.
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Follow up with customers for order finalization and payment collection.
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Coordinate with Purchase, Warehouse, and Sales teams for stock availability and dispatch.
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Achieve monthly sales targets and business growth objectives.
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Resolve customer complaints and provide timely support.
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Maintain accurate records of customer interactions, orders, and sales data.
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Support principals and channel partners for business development activities.
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Monitor market trends and competitor activities.
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Good communication and negotiation skills.
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Strong customer handling ability.
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Basic knowledge of MS Excel and ERP/SAP systems.
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Problem-solving and follow-up skills.
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Ability to work under pressure and achieve targets.
