Overview:
Job Posting Title
India Remote/Ahmedabad/Bengaluru/New Delhi
Emmes Group: Building a better future for us all.
Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients’ lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Primary Purpose
Responsibilities:
- Administer, configure, and maintain enterprise applications to ensure high availability, security, and performance.
- Troubleshoot and resolve complex application issues, coordinating with vendors or it teams as needed.
- Manage advanced user access, role design, and governance in alignment with security and compliance policies.
- Lead onboarding and offboarding processes, ensuring efficiency in provisioning and deprovisioning of access.
- Plan, test, and implement complex patches, upgrades, integrations, and major releases in line with change management policies.
- Document system architectures, operational procedures, and configuration changes for knowledge sharing and audit readiness.
- Collaborate with business stakeholders to analyze requirements, design solutions, and drive optimization of application usage.
- Provide advanced end-user support, mentoring, and training to enhance adoption and effectiveness.
- Ensure compliance with organizational security standards, data protection policies, and regulatory requirements.
- Conduct periodic audits of application access, logs, and security configurations to maintain compliance.
- Identify and lead opportunities for automation, performance improvements, and system optimization.
Qualifications:
- Bachelor’s degree is required, preferably in Information Systems, Computer Science, or a related field.
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Relevant certifications on Veeva, Clinical applications are must.
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4+ years of experience in application administration, configuration, or support is required.
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Demonstrated experience managing enterprise Clinical applications, integrations, and lifecycle management is required. Veeva Clinical, Veeva Vault etc…
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Experience leading complex troubleshooting efforts and coordinating with vendors and IT teams is required.
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Prior experience mentoring Senior and junior administrators or serving as a technical lead is required.
CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
