Graduate career path – Global SaaS Operations at Stibo Systems, India
Are you a supportive mind, that wants to ensure a high degree of customer focus? Do you want to work on technology problems and deliver values to enterprises across the globe? Then you may like a career in Global SaaS Operations.
At Stibo Systems, we celebrate creative, curious, and strong minds alike. We put people first and inspire you to become the best version of yourself. As an apprentice, you’ll embark on an exciting development journey starting August 2026, you can expect challenges that will enhance your skills, mentoring from day one, a global network, access to e-learning, technical courses, and certifications from our Academy. In addition to the above, we offer a stipend of 350,000 INR annually.
Do you have a passion for innovation and to make a difference for businesses, consumers, and society?
This career path offers a unique opportunity to gain hands-on experience within Incident Response, while also building a broader understanding of Global SaaS Operations. You will have the chance to shadow different roles, collaborate across functions, and develop a holistic view of how we ensure service stability, resolve incidents, and deliver value to our customers.
"As the Hiring Manager, my mission is to bring together talented individuals who are passionate about Incident Response and committed to delivering excellence in SaaS operations, driving innovation and continuous growth." – says Hiring Manager Zaheeruddin K
In the Global SaaS Operations career path, you will play a key role in receiving, triaging, and resolving incidents reported by our global customer base. You will work closely with the Incident Response team in Bangalore, contributing to service stability and customer success. Given the 24x7 nature of Incident Response, flexibility to work in shifts is essential.
More specifically, you will:
Receives guidance, training, and mentoring from more senior professional personnel in designing, planning and carrying out activities and assignments.
You will be part of a highly skilled Incident Response team focused on service stability and customer trust.
“We measure our success by how effectively we resolve incidents and how transparently we communicate with our customers,” says Hiring Manager Zaheeruddin K
We measure our own success against the success of our growing base of customers, including 14 of the Fortune 100 and 42 Fortune 500 companies. Innovative organizations like Mercedes, Bosch, Siemens, Adidas, Sony, Toyota, McDonald's, Fujitsu chose us to help them shape their digital futures and achieve positive business outcomes through intelligent master data management.
Applicants must have an awareness of industry’s current and emerging technology trends and direction, as well as a keen interest in computer-based information systems and technology. Interested applicants should possess excellent analytical skills and the ability to troubleshoot and resolve cloud infrastructure and software problems.
Applicants should have the ability to:
Recent or soon-to-be graduate?
Have you recently graduated? (2026). Stibo Systems’ Apprenticeship program is open to All Kinds of Data Minds, regardless of your educational background. Whether you are passionate about customer support, a great communicator, or a problem-solver, you will dive into an environment that not only values but considers, an appetite for learning, and leadership traits essential for success. Don't be concerned if you don't have all the knowledge yet – we are committed to teaching you everything you need to know from the ground up.
Stibo Systems is an international company with a Nordic heritage that invents, builds, and sells software that enables cool brands like adidas, Sony, and Toyota to know everything they need to know about their products.
Join All Kinds of Data Minds
If you’re ready to take the next step in your career, and join All Kinds of Data Minds in the Apprenticeship program, please apply by providing a copy of your CV. We review applications on a continuous basis, so please don't hesitate to get in touch.
We look forward to hearing from you
