- Lead and manage multiple sales teams comprising Team Leads and Sales/Lead Generation Executives.
- Develop and execute outbound sales strategies to maximize lead generation and revenue.
- Set daily, weekly, and monthly performance targets and ensure consistent achievement across teams.
- Coach, mentor, and develop Team Leads through regular feedback, training, and performance reviews.
- Monitor key sales metrics, including call quality, conversion rates, appointments, pipeline, and revenue.
- Analyze sales reports and identify opportunities for process improvement and business growth.
- Collaborate with Sales Managers, Marketing, and Operations teams to improve campaign performance and lead quality.
- Ensure CRM accuracy and maintain high standards of data management and reporting.
- Handle escalations, resolve team challenges, and implement effective solutions.
- Conduct regular team meetings, calibration sessions, and sales training programs.
- Design and implement sales scripts, objection-handling techniques, and best practices.
- Support recruitment, onboarding, and performance management of new team members.
- Drive employee engagement while maintaining a high-performance culture.
Key Requirements
- Minimum 2-3 years of experience in International Sales, Lead Generation, or Cold Calling.
- Minimum 2–3 years of experience managing sales teams in a Team Lead or Assistant Manager role.
- Strong understanding of B2B/B2C sales processes and outbound lead generation.
- Proven experience in managing KPIs, revenue targets, and sales performance.
- Excellent spoken and written English.
- Strong leadership, coaching, and people management skills.
- Experience using CRM platforms and sales reporting tools.
- Ability to analyze performance data and implement strategic improvements.
- Ability to work independently during US night shift hours.
- Excellent communication, negotiation, and problem-solving skills.
What We Offer
- Salary : As per company norms
- 5-day work week (Saturday & Sunday off)
- Paid Time Off (PTO)
- Provident Fund (PF)
- Career growth opportunities into Sales Manager and Operations leadership roles
- Friendly, collaborative, and growth-oriented work environment
Work Environment
Location: On-site (Dehradun Office)
Shift: 8:00 PM to 5:00 AM IST (US Shift)
How to Apply
Send your updated resume to [email protected] with the subject line:
Application for Assistant Manager – Sales – Dehradun
Job Type
Full-time
Benefits
- Paid Time Off
- Provident Fund
- Career Growth Opportunities
Ability to Commute/Relocate
Dehradun, Uttarakhand
Language
English (Required)
Shift Availability
Night Shift (Required)
Work Location
In Person
Pay: From ₹50,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Experience:
- International voice process: 4 years (Preferred)
Work Location: In person
