ParentPay Group is Europe’s leading software product company and the UK’s largest education technology business. We are on a mission to bring next-generation innovation to positively impact on the lives of millions of parents, teachers, and students every day in over 49 countries.
Our market leading products use cutting edge cloud-based technology to streamline school processes, including secure web and mobile apps that enable secure online payments for school items such as meals, trips, clubs and uniform, improve parental engagement, simplify meal management and - through our product SIMS - collect and manage a database of student information and core school operations.
ParentPay Group’s new offices in Pune are a fantastic tech hub for those looking to boost their careers in software product development.
Our bright team FastTrack their career with international exposure and ways of working based on agile development best practices from globally renowned technology consultancies.
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An inspired sense of shared purpose within the programme team
- A defined programme roadmap and well understood success criteria aligned to delivery needs
- Consistent transparent, and accessible communications to all stakeholders internal and external
- Realistic and regular expectation setting and negotiation with teams
- Programme Risk mitigation
- People support and growth
- Creation of deployment systems/processes to reduce-friction-with external dependencies
- Reduced cycle time of stories from grooming through deployment
- Clear escalation paths for issue management through programme stakeholders
- Clear “definition of done”
- Continuous team reflection and improvement.
- Creation of cross-functional teams that have the right balance of skills and capacity to be autonomous and performant.
- Programme Delivery Management: Manage and ensure the progress of project work, "continuous flow" and adherence to programme commitments. Includes tracking of work, management of risks, and remediation of issues.
- Continuous Programme Delivery Planning: Create a realistic, achievable programme roadmap showing how and when the programme goals will be met along with the required milestones, mitigations, activities and resources required. Continuously evolving the programme plan to reflect current reality of the Project and view of the future
- Scope Management: Embrace Flexibility in requirements change to maximise the stakeholder value whilst balancing management of delivery and expectations of required objectives within a defined timeframe. Understanding which scope management techniques to employ based on the impact of the change. Establish a strong partnership with Lead Product Owner and Tech Architect to ensure effective prioritization that balances business value, quality and other constraints.
- Programme Risk Management: Map and comprehend the risks involved in several dimensions of the work, aiming to prevent them by reducing and mitigating them when possible.
- Stakeholder Management: Identify, analyze, plan and implement actions that engage and build relationships as well as sustain them long term through effective expectation management, so as to enable each party to reach their goals.
- Facilitation: Steer team and stakeholders to work well, both in defining a common vision, making decisions, achieving their goals and creating a relational climate where trust prevails and communication is fluid, empathic and honest.
- Agile & Lean Principles: Guide and champion lean and agile principles for achieving quality, adaptability, speed & alignment. This includes the practices, techniques and tools that support those principles, and an understanding of when things may or may not be applicable in a situation or context.
- Build High Performing Teams: Enable a group of people who share a common vision, goals, metrics and who collaborate, challenge and hold each other accountable, to achieve outstanding results. Understand individuals, their motivations and provide them the support needed so they can excel in their roles.
- Servant Leadership: leads by example. Serves the needs of the team by serving its team members. Put the needs of others first and help people develop and perform as highly as possible.
- Giving & Receiving Feedback: Solicit and engage with feedback on a continuous basis. Having timely, actionable and meaningful conversations about performance for the purpose of shaping behaviors and fostering learning, with the goal of strengthening confidence and improving the effectiveness of self and others.
- Emotional Intelligence: Recognizes, understands and manages their own emotions and recognizes, understands, shares and influences the emotions of others.
- Collaboration: Works jointly with others to co-create and achieve a common goal. This includes learning, practising and experimenting with tools, techniques and frameworks that foster collaborative working environments.
- Drives to Outcomes: Focuses on results and desired outcomes and how best to achieve them. Able to execute plans through to action. Persistent to complete tasks and a strong commitment to take action that moves things along to ensure delivery of objectives.
- Ownership & Accountability: Takes personal accountability and ownership for their work. This includes personal follow through, making and defending difficult decisions and tradeoffs, removing blockers, driving collective progress.
- Continuous Improvement: Advances by ongoing, incremental improvement through continuous learning, questioning the status quo and trying out creative and novel ideas. Shows curiosity and has a keen interest to drive learning for themselves and others.
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Proven experience in Programme Management, specifically in overseeing complex software delivery projects.
- Strong proficiency in Azure DevOps for programme management.
- Strong understanding of iterative development and delivery
- Strong understanding of managing go-to market activities in a continuous delivery environment
- Excellent understanding of software development lifecycles and methodologies.
- Demonstrated ability to map out and manage internal / external dependencies across multiple projects.
- Experience in RAID management and mitigation planning.
- Proven ability to maintain delivery velocity while coordinating rapidly changing timelines
- Exceptional communication and interpersonal skills, with the ability to engage with stakeholders at various levels.
- Strong organizational and analytical skills.
- Certification in Project Management (e.g., PMP, PRINCE2) is a plus
At ParentPay Group, we believe that when schools run well, students thrive. That’s why we’ve spent decades building the operating system that supports well‑run schools – a seamless layer of tools, insights, and support that makes school life simpler for teachers, leaders, caterers, parents, and students alike.
From cashless payments and parent engagement to catering management, library systems, and MIS platforms, we connect the everyday parts of education through simple, secure, and connected tools. What began as a way to make school payments easier has grown into Europe’s leading EdTech group – trusted by over 20,000 schools and 9 million users across the UK and Europe.
Every day, our platforms process millions of payments, messages, and data points, quietly working in the background so schools can shine out front. Together, we’re helping schools save time, cut costs, and create more time for learning.
ParentPay Group is more than a collection of brands. We are a group of people dedicated to supporting well‑run schools and giving time back to teachers, parents, caterers, admin staff – and most importantly, to students.
