Key Responsibilities
- Make outbound calls to insurance companies and patients to follow up on unpaid claims.
- Review denied, underpaid, and pending claims; identify reasons for non-payment and take corrective actions.
- Ensure accurate and timely documentation of all interactions in the system.
- Work with internal teams to escalate unresolved issues and achieve resolution.
- Meet daily/weekly/monthly productivity and quality targets.
- Stay updated on payer guidelines, industry regulations, and client requirements.
- Maintain professionalism and compliance with HIPAA standards at all times.
Requirements
- Bachelor’s degree (preferred) or equivalent work experience.
- 1–3 years of experience as an AR Caller / AR Follow-up Specialist in U.S. healthcare domain (freshers with good communication skills may also apply).
- Strong understanding of medical billing, insurance processes, denials, and revenue cycle management
Job Type: Full-time
Pay: ₹300,000.00 - ₹600,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
