Role- Quality Assurance (Manual Tester)
Experience- 2-5 Years
Location- Mohali, Sec 75, Punjab
Work Mode- WFO
Working Days- 5 days + 2nd & 4th Saturday
The Role-
As a Quality Assurance (Manual Tester), you will be responsible for ensuring the quality, reliability, and usability of BotPenguin’s AI-powered products and platforms. You will work closely with Product Managers, Developers, Designers, and Customer Success teams to identify defects, validate requirements, and ensure a seamless user experience across web and mobile applications. This role offers an excellent opportunity to contribute to a rapidly growing AI product used by customers across the globe.
What you need for this role-
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience: 2-5 years of experience in Manual Testing, Software Quality Assurance, or related roles.
- Technical Skills:
- Strong understanding of Software Testing Life Cycle (STLC) and Defect Life Cycle.
- Experience in preparing and executing test cases, test scenarios, and test plans.
- Hands-on experience in functional, regression, integration, smoke, sanity, and user acceptance testing.
- Experience testing web applications, mobile applications, and APIs.
- Familiarity with bug tracking and project management tools such as Jira, ClickUp, Trello, or similar platforms.
- Understanding of Agile/Scrum methodologies.
- Ability to analyze requirements and identify edge cases and potential risks.
- Basic understanding of databases and API testing tools will be an added advantage.
- Soft Skills:
- Strong analytical and problem-solving abilities.
- Excellent communication and collaboration skills.
- High attention to detail and commitment to quality.
- Proactive mindset with a passion for continuous improvement.
What you will be doing-
- Analyze business and product requirements to create comprehensive test plans and test cases.
- Perform manual testing of web, mobile, and platform applications to ensure product quality.
- Identify, document, track, and verify software defects through resolution.
- Collaborate with Product Managers, Developers, and Designers to clarify requirements and improve product quality.
- Conduct functional, regression, integration, smoke, sanity, and exploratory testing.
- Validate bug fixes and ensure successful deployment of releases.
- Participate in sprint planning, backlog grooming, and QA review activities.
- Assist in improving QA processes, documentation, and testing standards.
- Work closely with the Customer Success Team to reproduce, investigate, and resolve customer-reported issues.
- Help the HR and Operations teams with product-related and technical quality validation whenever required.
- Perform any other responsibilities as deemed fit by the company based on business and product requirements.
Top reasons to work with us-
- Be part of a cutting-edge AI startup driving innovation in chatbot automation.
- Work with a passionate and talented team that values knowledge-sharing and problem-solving.
- Growth-oriented environment with ample learning opportunities.
- Exposure to top-tier global clients and projects with real-world impact.
- Flexible work hours and an emphasis on work-life balance.
- A culture that fosters creativity, ownership, and collaboration.
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How many years of hands-on experience do you have in Manual Software Testing / QA?
- Do you have hands-on experience testing both Web and Mobile Applications?
- Which types of testing have you performed?
- Have you used Jira or any similar bug-tracking/project-management tool, and do you have experience creating test cases and reporting defects?
- Have you worked in SaaS based company?
Work Location: In person